Meredith Gardner Warns That Learning To Handle A Difficult Conversation Is Essential To A Person's Future

February 13, 2018
Download as PDF Single Release RSS Feed
Facebook Twitter Google Digg Reddit LinkedIn Email

Meredith Gardner, Ph.D. is an expert in resolving conflict in the workplace, both individually and in groups. Her work gives her tremendous satisfaction, knowing that she has been able to make a positive difference in the lives of others. All her programs are in-house corporate training packages. She specifically deals with sensitive issues, like handling difficult conversations. With her company The Strategic Edge, http://www.strategic-edge.com, she is keen to stress that handling these issues is vital to how a person would progress in the corporate organization.

"My experience is that everyone needs to be accountable to each other," explains Meredith. "Sometimes they don't think so and act out inappropriately. The CEO is ultimately accountable to the Board of Directors for the company's performance. The chairman of a company is the head of its board. Hence, even the most senior people in an organization, from bottom up and top to bottom and sideways, must learn how to communicate and not be condescending."

Meredith points out that relationships sour when people alienate others through poor communication skills. This affects collaboration, innovation, creativity, and more. She believes that it is vital to learn what needs to happen in these conversations, something that she addresses in her training programs.

Meanwhile, she has also established specific programs for people in the IT industry, as can be seen at http://www.strategic-cio-solutions.com. She adds: "You must set up the ground rules for your next difficult conversation. This is challenging in part because you don't know if or when the discussion will go off the rails. To make sure that things will go smoothly, agree on a code of conduct with your counterpart beforehand. At a minimum, suggest no interrupting, no yelling, and no personal attacks."

She suggests asking the counterpart for their most basic rules, and writing all of them down. This creates accountability on both sides. She also provides guidelines on having the conversation itself: "Get permission, explain the situation and context, frame the conversation gracefully, state your issue, ask for their perspective, arrive at a mutual understanding, arrive at a resolution. What you do is share, tell, and ask. How you do it is by talking and encouraging."

Those interested in learning how to have difficult conversations or any of the other training options offered by The Strategic Edge are encouraged to visit the company website. For more details on Meredith Gardner's expertise, those interested can visit http://linkedin.com/in/meredithgardnerphd.



SOURCE: Press Advantage [Link]

Download as PDF Single Release RSS Feed
Facebook Twitter Google Digg Reddit LinkedIn Email

About The Strategic Edge:

The Strategic Edge is an Interpersonal Communication Company. Meredith Gardner, Ph.D., is a noted behavioral psychologist, author, speaker & media guest. Services: Exec Coaching B2B Mediation/Conflict Resolution Seminars Facilitation

Contact The Strategic Edge:

Meredith Gardner, Ph.D.
321 W 78th Street
New York, New York 10024-6525
212 769-9340

Additional News Releases From The Strategic Edge:

April 16, 2018The Strategic Edge Stresses What’s Really So Important About Listening

April 02, 2018Meredith Gardner Reveals How Questioning Style Determines The Quality Of Answers

April 02, 2018Meredith Gardner Warns That Diversity Of Opinion Could Get You Fired

February 16, 2018The Strategic Edge‘s New Training Shows How Questioning Style Determines Quality Answers

February 12, 2018Meredith Gardner Reveals How Romancing Multi Tasking Menaces Relationships At Work

February 09, 2018Meredith Gardner Emphasizes Importance Of Storytelling In Corporate Training As It Gives The Message Pizzazz

February 07, 2018The Strategic Edge Provides A Behind The Scenes Look At Corporate Retreats

January 31, 2018Corporate Training Program Focuses On How Vulnerability Has Genius, Power And Magic In It

January 26, 2018The Strategic Edge Emphasizes That Failure Is A Key Ingredient For Success