Melbourne, Victoria -
Australian plumbing and maintenance company, Fix-It Right Plumbing has reached a milestone of 1000 Google reviews online. As of March 2022, the Australian plumbing service has earned an average rating of 4.9 stars across its website, productreview.com, and social media profiles like Facebook.
“Extremely reliable service, fast response, and honest advice,” said customer Eduardo Rodriguez. “Their quote was both reasonable and affordable. From the friendly first contact over the phone to the on-site repair by Joseph, it was an excellent, seamless customer service experience.”
Throughout the COVID-19 pandemic, Fix-It Right Plumbing has remained focused on delivering top-quality service to customers while upholding the strict and comprehensive regulations needed to keep staff and customers as safe as possible. This consistent attention to detail and high-quality service has allowed Fix-It Right Plumbing to increase brand trust and earn the loyalty of thousands of customers across Australia.
“Jarryd provided a good service to fix the pipes, also a holistic examination of our water system,” said George Huang. “He did his job while ensuring good quality and customer satisfaction. I would recommend Fix-It Right Plumbing to my friends.”
This is a significant business milestone for Fix-It Right Plumbing. Fix-It Right Plumbing outpaces the competition in the number of positive reviews by hundreds. Customers frequently point out the professionalism, punctuality, quality, responsiveness, and value that the company provides them. In addition, with such a high average for reviews, customers often single out and praise their experiences with individual employees.
“Josh did a fantastic job in replacing all taps, shower heads and new hot water system. He was very knowledgeable and professional in his explanation of the work involved,” said customer Robert Sanderson. Customer Emma Pearce says, “These guys are fabulous. I have spoken to Tess and Rachel in the office, both of which were professional and super pleasant to speak to.”
The Australian plumbing company aims to provide top-notch assistance to customers, both on-site and online by efficiently responding to every customer comment with appreciation, follow-up check-ins, and answering any remaining questions that a customer might have. While the reviews help Fix-It Right Plumbing communicate with customers easily, the company also uses the reviews as feedback to improve customer service, build trust with customers, and search for ways to improve the business.
“Fix-It Right Plumbing has been exceptionally professional and impressive from start to end,” said customer Tony “tc” C. “Corey does excellent work – not only with exceptional attention to detail in the work he does, but also his customer care. So rare to get with most services today.”
The company has successfully persisted and grown through the COVID-19 pandemic and numerous lockdowns. Since 2007, Fix-It Right Plumbing has served the Melbourne, Geelong, and Canberra areas. Fix-It Right Plumbing can assist with blocked drains, hot water access, burst pipes, leak detection, dripping taps, and gas leaks. The company offers upfront pricing, service from a team of qualified and experienced plumbers, fully stocked service vans, knowledgeable and helpful service, and flexible payment options to help your home remain functioning and comfortable.
For questions and updates on Fix-It Right Plumbing, call 1300.664.932 - or visit the Fix-It Right Plumbing Website.
SOURCE: Press Advantage [Link]
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