Metal Roof in Connecticut Company Credits Their Success to Experience, Integrity, and Communication

Slavin Home Improvement credits much of its success in the roofing business to the honest and transparent way it communicates with its customers and the dedication and experience it brings to its work. That has led to this reputable Harford, Connecticut area roofing contractor receiving an impressive run of 5-star reviews. On their Google My Business listing alone, they are rated a highly-commendable 5 out of a possible 5-stars even though over 200 reviews have been left on that listing. A person could search through many companies' GMB listings and would find very few of them that could match Slavin Home Improvement's unusually high rating.

This locally-owned company’s owner/operator, Zak Slavin, says, “When people ask me why my company is rated so highly by those that have used our services, I simply tell them its because my crews and I do our jobs the same way that we want jobs done when someone is working for us. That’s why I place such a big emphasis on honesty, integrity, and paying attention to even the smallest of details as we go about our roofing work. When combined with the many years of experience we bring to every roofing job, it’s a very tough combination to beat.”

Slavin went on to say that he believes honesty and integrity are the two main ingredients when communicating with his customers. He added that most people can accept the problems that they are having with their roof if those problems are explained well and the costs associated with that job have been made very transparent. Thorough inspections before a job starts that are followed up with detailed and accurate estimates also play a role in this. He will even take photos of the various stages of a roofing job so the customer will be able to see for themselves how the job is progressing and how meticulous Slavin Home Improvement's crews are as they go about doing their tasks.

The company owner stated that their experience also helps them adapt to and overcome unexpected problems that arise during a roofing job. As an example, it could be a situation where once the outer layer of shingle and insulating underlayment has been removed, they find some roof sheathing that is rotting in a few places and needs to be replaced. These are problems that are hard to detect on an initial roof inspection. He added that once again they will be completely transparent with a homeowner about this type of matter and quickly discuss it with them and the necessary resolution.

How all of these factors lead to satisfied customers can be seen in a Slavin Home Improvement customer review such as the following; where Jameson Fountain wrote, “Zak replaced the roof on my mother’s house. He was very straightforward about the whole process and what it entailed. There were a couple of surprises once they got the shingles up but he communicated with me the whole way throughout as to what needed to happen. I couldn’t have asked for a better experience. His work is top-notch. You can tell he takes great pride in every job he receives. Can’t recommend him highly enough!”

Slavin went on to say that among the jobs that their many positive reviews stated they did the right way is whole roof replacements. These are most often done on homes with aging roofs or ones that might have been put together with inferior roofing materials in the first place. Metal roof installations are also becoming very popular for this 2019 ‘Best of the Best’ national award winner along with siding and gutter repair and installations. Those in Manchester, Windsor, Farmington, and other Hartford are locations can get more information on this metal roof in Connecticut company’s services by calling them, sending them an email, or by filling out the form that’s found on the bottom of their website’s homepage.