Local USPS Shipping Store Reveals Challenges with USPS Delays

Chattanooga, TN. - The Mailbox Store is warning customers of potential shipping delays with the United States Postal Service (USPS). The local USPS shipping store in Chattanooga, warns that USPS is facing the largest backlog in the company’s history leaving many packages delayed.

The backlog is a perfect storm of ongoing events from 2020, such as the coronavirus (COVID-19) pandemic that swept the world. The pandemic increased shipping demands for essential items as many around the country were placed on stay-at-home orders. The increased demand continued into the end of the year as the 2020 presidential election saw a large number of mail-in-ballots. Additionally, as the country prepared for the holidays, many people remained at home and which resulted in shipping holiday gifts. This perfect storm initiated by COVID-19 has produced the large backlog currently at USPS.

Simultaneously, COVID-19 has produced a strain on private shipping companies such as FedEx and (United Parcel Service) UPS. This extra tension is prompting both companies to refuse shipments from retailers that are beyond a specified threshold. As such, retailers are left with no choice but to turn to the USPS as the company cannot legally reject shipments based on volume.

“We’re really gridlocked all over the place. It’s bad. I’ve never seen it like this before. UPS and FedEx have shut us off. Nobody can keep up right now, but we don’t have the luxury of turning people down. [We’re] sitting on so much mail right now that it’s almost one day at a time in these facilities,” stated the USPS transportation manager.

The Mailbox Store of Chattanooga is here is help customers navigate this difficult time. The shipping experts at the store can help customers track their parcels so they can rest easy during shipping delays. The Mailbox store also provides packaging supplies, printing services, online access, faxing, and more to meet their customers’ needs. For more information on shipping or any service offered, give The Mailbox Store of Chattanooga a call at (423) 558-3340 or visit them online at www.TMBSChatt.com.