U-Guard Security Products LLC Announces New Site Wide Purchase Satisfaction Guarantee Policy

UGuard Security Products, a self-defense products direct distributor, has announced a new site-wide purchase guarantee policy that is applicable for all products through their online store.

The company specializes in self-defense weapons such as stun guns, pepper spray, tasers, batons, bulletproof backpacks, knives, spy gadgets & gear such as micro cameras, spy pens, audio recorders, surveillance, GPS, bug detectors, and survival products such as camping gear, prepper supplies, emergency kits, hiking supplies, and more.

The company offers a free shipping policy on all the products on the site. The products are ready to ship within 24 hours though the shipments are limited to the United States due to the regulations or restrictions on some of the products. The company also offers a lifetime warranty from manufacturing defects on most of the products. It reviews all brands and products for quality, durability, and finish for the best form, fit, and function. Customers can read the complete details of the store’s policies on its website.

According to the newly announced Purchase Satisfaction Guarantee policy whenever someone purchases an item from the company, they have 90 days from the date of purchase to return it. All returned items must be in new salable condition. Items returned in new condition between 46 and 90 days of the original purchase dates will be issued a 100% store credit, to be used towards another item. Returned items could be subject to a small restocking fee if the item is not returned in the original packaging.

All items returned must be in the original undamaged package and in proper working condition. The company offers free shipping on all its products. Shipping cost is an expense incurred by U-Guard Security Products but a benifit to their customers. The new return policy applies to all items sold on the company’s website with approval through the RMA that was issued directly from U-Guard Security Products LLC.

When asked about the return policy of the store, a spokesperson for the company says, “At U-Guard Security Products LLC we understand things can go wrong, and sometimes items need to be returned for replacement and or a refund. We value our customers and their business, so customer satisfaction is the cornerstone of our business model. We offer convenient reasonable solutions to satisfy our customers through our industry best return policy - at UGuardSecurityProducts.com we offer an exclusive purchase “Satisfaction Guarantee Policy”. The information published within this return policy page explains most issues that arise due to manufacturing defects, shipping damage, product warranties, refunds, and replacements, prepaid inbound and outbound postage labels, and even if you are having buyers remorse after you received your order and realize you made the purchase by mistake. If you have any questions regarding returns or warranty issues you can contact us through our Contact Us page. We want to make sure that when you decide to shop with us, you are able to buy with confidence without any hesitation.”

U-Guard Security Products LLC is headquartered in Atlanta, GA. They established in 2010 have been successfully supporting the non-lethal self-defense, safety, and security industries for over 10 years. They are a direct distributor to the consumer. The company claims to have a trained and experienced staff that will help all its customers make an informed decision about the product that is best suited for them.