Reindeer Auto launched the app at the beginning of the pandemic.
Reindeer Auto, an industry leader in domestic, international, and freight relocations, launched their app on March 1, 2020, right before the COVID-19 pandemic exploded in the United States. The app has had over 3,000 downloads since its implementation.
The app was created to establish seamless communication between customer service representatives and Reindeer Auto customers. The app allows for instant communication, via email or phone, at the touch of a button. The customer can also request an order change through the app, upload pictures of their vehicle or inspection sheets, report any issues, and leave a driver review. While not originally intended to help combat issues with COVID-19, the new app has allowed for touch-free pick-up and deliveries, ensuring the safety of drivers and customers.
“We want to make the transportation process as convenient and easy as possible,” says Andy Hadley, Director of Sales at Reindeer Auto. “Our app is just another tool showcasing Reindeer Auto’s commitment to constant product and service improvement. It demonstrates the ultimate promise of delivery, quality, predictability, and status.”
Another feature of the new app is the auto locator icon. When a customer wants to know their car location, with their order identification number and email address, they can quickly obtain an update on the current location and the estimated delivery date of their vehicle.
Reindeer Auto works with carriers that are committed to the highest level of customer service with every vehicle. Reindeer Auto headquarters are located in Zionsville, Indiana. Their extensive network is licensed, bonded, and insured. Their logistics team has the experience needed to oversee the details in planning unique moves. Relocation services are provided by air, rail, or water freight. For more information on Reindeer Auto, or to contact them, go to https://reindeerauto.com/.
SOURCE: Press Advantage [Link]
Since 1997, we have worked hard to earn our reputation as the industry leader in domestic, international and freight of any kind (FAK) relocations. Our constant dedication to service is the single most important factor in our business
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