New Hope, Minnesota based companies Paul Bunyan Plumbing & Drains and Blue Ox Heating & Air are reaching out to the community to announce that they are both offering no-contact service calls. Each service call they make is guaranteed to be in accordance with the guidelines provided by the Center for Disease Control (CDC).
With the US government tightening their regulations to help fight the spread of COVID-19, businesses throughout the country are innovating and coming up with new ways to continue offering their services while guaranteeing the safety of their clients. Local Minnesota businesses are doing their part as well. For instance, Paul Bunyan Plumbing & Drains and Blue Ox Heating & Air have adopted measures that aim to keep their clients, employees and the community safe. The company’s new no-contact service calls, along with their newly-adopted disinfection methods and social distancing practices, are designed to prevent the spread of diseases, allowing them to continue offering their services reliably and safely.
Paul Gavic, owner of Paul Bunyan Plumbing & Drain and a 3rd generation plumber, says, “Fewer companies are operating at the moment, which means it is more important now than ever before that we guarantee reliable services to our community without putting anyone at risk. We can’t argue with the fact that the situation is dire but this just makes adapting to the situation all the more vital for progress to be achieved. We’ll be following the CDC guidelines, so all of our calls now have a touch-free policy to ensure everyone’s ongoing health. Additionally, we are all practicing good hygiene by frequently washing our hands and making a point of not touching our faces. Our clients can rest assured knowing that they’ll have a safe and seamless experience that is on par with the quality they could expect under normal circumstances.”
When it comes to what to expect from one of these no-contact service calls, Gavic states that some of the precautions taken by their experts during the call include routine sanitization and wearing masks, gloves and boot covers on top of practicing social distancing. These practices also extend to the equipment used during the service call as well as any surface that the company’s team may come in contact with. No signs will be required for the time being as an extra precaution, and customers can choose to make their payments via text or email on their own device or computer. More information on the measures taken by the company can be found here: https://vimeo.com/413254340.
Some additional preemptive measures will also be taken before the service call, as the company states that they will now ask their clients if anyone in the home has shown any COVID-19 symptoms when scheduling an appointment. Furthermore, the dispatcher or technician will also call the client prior to arrival to verify that no one is showing any symptoms as well as to let them know the estimated time of arrival. They state that they are happy to comply with any additional requests regarding health and safety to ensure the comfort of their clients while the team works in their home.
In addition to this, and as a way to give back to the community now that everyone is spending more time in their homes, both companies have made three new offers available for a limited time. The first offer is a $49 Air Conditioning tune-up, helping their clients feel more comfortable with their home-stay as long as it lasts. Additionally, anyone who buys a water softener gets a carbon filter for free for the softest and best tasting water around. As a thank-you to those risking their lives for the sake of others, the company states that all first-responders will also have the price of their service call reduced to only $25.
Gavic adds that, from now on through to Memorial Day, both companies will donate $10 for any service call to Pain Free Patriots of MN, a foundation dedicated to treating veterans and first responders with chronic pain. They have set a goal of reaching $25,000 in donations for this great cause, for which they are seeking help from the community by scheduling service calls.
The company’s website offers more details on both Paul Bunyan Plumbing & Drains and Blue Ox Heating & Air and the services they offer. Interested parties may reach out to Tom Gehle to follow up on any further inquiries. They may also reach out to the company through the contact form available on their website. Their website can be found here: No Contact Service Call CDC Compliant Plumber Minneapolis Minnesota.
SOURCE: Press Advantage [Link]
It’s a little known fact that Paul Bunyan was a plumber of immense skill and technical expertise who was also polite, on time, and a Minnesotan at heart. All our technicians who serve Minneapolis and Saint Paul homeowners share these very same traits!