Roof Repair Company Shares Details On COVID-19 Policy

Brian Dawson Roofing & Construction, a roofing contractor based out of Wentzville, Missouri, is reaching out to the wider community to shed light on their COVID-19 policy. The company is known in Wentzville and the surrounding areas for high-quality, reliable roofing and construction services.

Laura Cameron, a representative for Brian Dawson Roofing & Construction, says, “These are unexpected, difficult times. While it is true that we will get through this, the next few months are going to be difficult, and everyone has to play their part to ensure that we slow down the spread of the pandemic by helping flatten the curve. Brian Dawson Roofing & Construction, like every other business, is doing its part to combat COVID-19 by instituting new policies.”

She continues, “Our in-office staff have been reduced, with only the ones who are required to maintain day-to-day operations staying on location. Everyone else is working from home as much as we can. We’re all also following the World Health Organization’s (WHO) recommended procedures. Thankfully, for the most part, we can conduct our business through phone or email and do not have to enter our customers’ homes. However, we know that there can be emergency cases, and we have several methods to approach that as well.”

If a customer needs a roof replacement, the company offers an option to visit the property in question, measure and do the job without the customers even having to be present. Further, Brian Dawson Roofing & Construction has an online meeting option that allows customers to safely discuss the project at length. The company asserts that estimates, invoices, waivers and other documents can be sent via email or snail mail, and customers are allowed to ‘sign’ proposals via email. For customers who need to decide on a particular type or color of shingle for their roof, the company is willing to leave a sample shingle (that has been sanitized) at their home.

Cameron says, “While it is unconventional, there is absolutely no need for us to enter your home for roofing projects. We can simply discuss your project by email or phone and, if absolutely necessary, we can arrange a meeting in person where we are standing at least six feet away. We’ve also implemented extra communications, such as communicating that we’re healthy and asking if our customer is as well before entering a home. None of our team shake hands anymore; instead, we use ‘elbow tapping’ or just a nod or wave. At your request, we can also wear a face mask when entering the property. All of our customers can be sure that we will assign a project manager for each site to oversee progress, ensure materials are available and that safety protocols are followed. As tough as things are, roof repairs and replacements are very important, as their delay can lead to much bigger costs much later on. We’re doing all we can to provide our services safely.”

Brian Dawson Roofing & Construction has a long history of reliable roofing and construction services that is made evident in the company’s reviews. On the Google platform, the roofing contractor has a perfect 5-Star rating. In her review, Emily Mikes says, “We had a leak in our roof and called Brian Dawson Roofing. Brian and Laura were amazing at scheduling and communicating with me. The workers were all very polite, and you could tell they were going the extra mile to ensure the job was done right. If you're looking for honest quality, work call them.”

Meanwhile Sandra Meranda says in her Facebook review, “Brian Dawson Roofing did an awesome job on our new roof. We are very pleased with the whole process and the results. Your sales representative, John Dawson, was fantastic, and we knew he would make sure the job was done right. He is very personable and knowledgeable. The crew was very polite and hard-working. We love our new roof!”

Those who want to learn more about Brian Dawson Roofing & Construction and the various services they provide can find more information on the company’s website. Additionally, the company encourages interested parties to get in touch with Laura Cameron directly via email or phone. The company can also be reached through the contact form on their website. In addition, Brian Dawson Roofing & Construction maintains a presence on Facebook where they frequently post updates, share media and communicate with their customers.