Those at Straight Arrow Roofing are very proud to share another extremely positive review that was written about their service. This Hamilton, Ontario roof repair company has always put a major emphasis on not just doing quality work but also going the extra mile for their customers to ensure their satisfaction. This recent glowing review is right in step with that statement.
A very satisfied customer, Dawn Christensen, wrote this in the above mentioned 5 out of 5-star review, “My parents are elderly and needed their roof done. We called Straight Arrow and we are so very glad that we did. Everyone from the receptionist to Joel (the owner) and his crew, we could not have asked for any better service from them. Our family is so appreciative of everything they did. They really did go above and beyond. We highly recommend them to anyone who is in need of roofing service. Thanks again Joel!”
This review was left on the company’s Google Maps business page. It’s one of 47 reviews that customers have written there praising the company’s service. Those reviews when totaled, average out to a more than respectable 4.7 out of 5-star rating.
Here is another Straight Arrow Roofing customer review that’s been taken from that same Google Maps Page. In it, recent customer Austin Bubs had this to say, “Stop! If you need a roof this is the company to call hands down. I am a contractor and used many roofers in my day and no one compares. They came and replaced my personal roof and did an amazing job, not only was it inspected afterword by the crew, the owner came by and double-checked every single inch and did another magnet sweep and normal sweep around the entire property. This company is honest about materials and prices, he is very competitive and you get more than what you pay for.”
Company founder, Joel Guerra, had this to say about what excellent reviews like these mean to the company, “We love it when customers give us feedback on how we are doing. We love it, even more, when a vast majority of that feedback is very positive. It’s what everyone at this company is taught to strive for. When that comes to fruition, it’s extremely satisfying not only for me but also for my office staff and crews. This positive feedback gives us extra incentive to work even harder to get more great reviews in the future. We also realize that these glowing reviews do more for future business than any amount of money that we spend on advertising.”
Guerra went on to say that these positive testimonials also reflect a long journey to get to the top of his profession. He says ten years ago he was not only selling the roofing work but working out of the back of a pickup truck with his crew to get them done. The founder said he is very thankful for what has become a very loyal customer base and he will do whatever it takes so that their opinion of the company never changes.
This company has made a name for themselves by doing exceptional residential roofing work. The founder says that they do everything from small roof repairs to entire roof replacements. He added they work on both flat and sloped roofs and are experts when it comes to finding roof leaks and resolving them. Among the other services that the company does are skylight installations and complete gutter and siding replacements. Guerra says they even make it a point to respond very quickly if any of their customers should ever need an emergency roof repair.
For those that want more information on this popular Hamilton roof repair company, Guerra says he is always ready to answer any questions that people have over the phone. He added that the company’s website also goes into much detail on all of their services and is full of other very useful roof information too.
SOURCE: Press Advantage [Link]
Straight Arrow Roofing is a Roofing Contractor staffed with the very best Residential Roofers located in Brantford, ON and has been servicing all of Brantford and the surrounding areas for many years.
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