The Flood Co. in Centerville, Utah, recently discussed water damage and why homeowners should not necessarily hire the water damage restoration company that their insurance provider recommends. Homeowners insurance companies typically have preferred vendors, but the Flood Co. states anyone who has endured water damage to their home or business needs to seriously consider the mitigation company that they hire.
Daryl Olsen, a representative for the company says, “It’s not necessarily that these companies are bad, it’s just that when something is not in the homeowner’s favor, they need a water mitigation company that is going to look out for their best interests and not the best interest of their insurance provider.”
Olsen says that most of the time, preferred vendors of the insurance companies operate on their own schedule, meaning that homeowners may wait quite a long time before the company shows up to even survey the damage. He adds that his team can be dispatched to a home or business with water damage, and will typically arrive and begin working within the hour.
“What normally happens,” says Olsen, “Is the insurance company will have to call their preferred vendor. It can take up to an hour for this transaction to take place. Then, once the insurance company has gotten through to the vendor, they could take several more hours to call the homeowner back and to head their way. We have heard stories of it taking up to five hours or longer for a vendor to get started, and all this while, the homeowner has standing water in their home that is causing more and more damage as each minute ticks by.”
Olsen says that response time is just one of the reasons that the company recommends that homeowners do their research before they automatically go with an insurance company’s preferred water mitigation vendor. He adds that when insurance companies work with several different contractors, which can be quite common in the event of water damage, accountability can be nearly impossible to keep up with. One company may claim that another company was supposed to handle certain jobs, while the accused company may lay the accountability off on yet another company.
Many home and business property insurance companies do not offer mold coverage. Olsen says that when mold is discovered, many preferred vendors have instructions on how to deal with that mold, and these instructions are often not in the favor of the property owner. He states that if mold is evident, his team offers a variety of options that are in the interest of the property owner, and that property owners need to know that there are options available to them that their insurance company may not know about.
Olsen states that their company website offers more information on how to find the right water mitigation company to help when water damage is present, and adds that this information includes other things that point to preferred vendors often not being the right choice for property owners. Insurance companies for instance, often disagree over the proper drying time when water mitigation is needed.
Other property insurance providers often have strict regulations on which companies can do certain tasks. They may not allow the same company to do all of the repairs that are needed, which can be costly for homeowners and can cause confusion with regards to when the jobs may be completed, since there are multiple companies that will be doing the work.
Olsen states that anyone in the Salt Lake City area who has incurred water damage can contact The Flood Co. to learn more about their services. He states that their team of licensed and experienced contractors can handle every job related to water damage from removing the water to putting on the finishing touches. Those who are interested can learn more on the company’s official website or contact them directly through their website or by phone or email to schedule a consultation.
SOURCE: Press Advantage [Link]
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