Ashby Carter, owner of Car-X Tire & Auto Repair in Bloomington, MN, has announced that he provides an exclusive promise in writing that assures customers they will get all the things that they require for car maintenance. He points out that for most people who go for car repair, they're never really sure if they were treated fairly or got taken advantage of. He also observes that auto repair, while important, is never a fun thing to do, and busy schedules and tight budgets can often tempt people to skip some routine car maintenance services.
Ashby wants to make auto repair service easier and more trustworthy, thanks to his work and that of his certified mechanics. He guarantees that they will find the problem, fix it the first time with quality parts, and guarantee the service at a fair price. It appears that his unique auto repair promise seems to be working because his average customers have been with him for years.
"I understand that most people are afraid of not being treated fairly and of paying too much. It is not my goal to get as much money as possible out of them in one visit. My goal is to have them, their kids, and their family and friends bring in their cars for as long as they need service," says Ashby. "And the only way to do that is to treat them right, be 100% honest with them, and provide the absolute best maintenance service in the Twin Cities."
With the average age of light vehicles now up to 11.7 years, safety is a major issue, not only for the car owner but also for other people on the road. Ashby goes on to say that poorly maintained vehicles cause thousands of wrecks each year. He points out that the bill for accidents resulting from unperformed vehicle maintenance tops $2 billion a year, according to a 2004 study by Car Care Council, an advocacy group based in Bethesda, MD. Even if a person is lucky enough to avoid a crash, putting off maintenance is likely to reduce the car's life span.
Ashby's Promise is quite unique to the industry. While it is not unheard of for auto repair shops to offer some sort of "promise", this usually does not include a personal written promise from the owner. Car-X of Bloomington, also has a written Customer Bill of Rights that they stand by.
It is quite easy to see why this company is known as the best Bloomington tire & auto repair service company in the area. In fact, they have received numerous positive reviews on a range of different channels. For instance, Avery R. has given a 5-star rating to the company at Google Maps and says: "Always best customer service. They never try to talk me into extra unnecessary expenses. They're always truthful about the cost upfront. I usually get in that same day or the next day whenever I need anything. They're the first mechanic I've ever trusted."
As the only 5 star-rated tire and auto repair shop around that offers The Promise from the owner, they are becoming increasingly popular and appreciated.
SOURCE: Press Advantage [Link]
You want to know you are driving a safe car and that you can trust your mechanic will keep your car running safe and sound from bumper to bumper. I promise you can expect exactly that from us – You Have My Word on That. No tricks just my absolute promise.