LEAD Conveyancing Sunshine Coast, a conveyancing law firm that operates in Sunshine Coast and across Queensland publicised on Tuesday one of its latest business activities of joining an online customer review platform from Denmark. Trustpilot is the company’s second online customer review platform, preceded by Google My Business (GMB). For more information about LEAD Conveyancing Sunshine Coast, visit their official website.
The conveyancing company garnered more than 20 pieces of feedback from the client across Queensland since it joined Trustpilot a few months ago. Most reviews commended the firm’s lawyers and paralegals. The company’s purpose in signing up with the platform is to know more about its strengths and weaknesses, and it believes that it will know it by receiving feedback from previous clients. They want to gather information not just from one customer review website.
Kristy Fletcher, a Senior Lawyer / Solicitor of the conveyancing firm, stated that the delay in the announcement was because they had other important matters that needed to be looked at first. "We would like to apologise to our clients for announcing this very late. The delay is because of our ballooning clients and other things that made us unable to schedule a press release for this. We have been so busy in the past months, so we set aside this significant move for a moment. We are happy to officially let you know now that we are a member of two of the world's biggest online customer review websites."
Trustpilot Group plc, famously known as Trustpilot, is a Danish company that operates a review website. Trustpilot was founded in 2007 and received approximately less than a million reviews monthly. It offers free and premium services to different companies worldwide. The company is listed on the London Stock Exchange. Anyone can send a review on Trustpilot, regardless of whether it is favourable to the company. It gives freedom to the people to state their opinions and say them without any possible restrictions.
Online customer review websites like Trustpilot and GMB help companies know if they deliver good customer service. They can receive unfiltered feedback that shows if they work well or not. It is a great business tool to enable clients to voice their opinions without embarrassment, as most of them shy away from telling it face-to-face to the people or company that worked for them. They can state their views, suggestions and observations in their own words without being shy. Expressing their feelings online may lessen their worry of offending the company they hired.
LEAD Conveyancing Sunshine Coast is a firm that has operated for plenty amount time; they started giving conveyancing services more than five years ago. The company has conveyancing solicitors living in different states of Australia, which makes it flexible when providing conveyancing services to its clients. They operate in Queensland, Victoria, New South Wales and Western Australia. For further details about the company's range of services and operations across Australia, visit the official LEAD Conveyancing Sunshine Coast website.
SOURCE: Press Advantage [Link]
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