Chicago Plumber Announces They Have Surpassed the 500-Review Milestone

Portage Park, Illinois -

Rocket Plumbing has just announced that they have passed yet another review milestone. This Chicago area drain cleaning specialist has just received the 500th review of their services. These reviews have been accumulated across several different review platforms. The company’s 500th review stated, “Rocket Plumbing performed a camera scope of the sanitary drain lines of a home we are looking to purchase. They were incredibly experienced and knowledgeable and shared that knowledge with me every step of the way. The company employees were also very professional and answered all my questions so now I am informed and prepared for any future issues and maintenance. I highly recommend them!”

This 5-star review also just happened to be the 100th review that had been left on their Google Maps Business Listing. On that listing, a vast majority of these 100 reviews are in the 5-star category and they have an average rating of 4.6 out of a possible 5-stars. This is a very commendable rating for any type of service business where it’s very hard to fully satisfy every single customer every time.

What’s even more remarkable about this company’s newly announced review milestone, is that they only passed the 450-review mark just a few short months ago. This Rocket Plumbing's previous plumber review milestone was announced in a press release on February, 20th of this year. Like the above-mentioned review, the company’s 450th review also talked about how Rocket Plumbing put its advanced plumbing equipment to good use. In this 5-star review, Joseph W wrote, “We have had a clogged sewer pipe for over two years now. I can’t tell you the number of plumbers we had come out to try and fix the issue and they just couldn’t get all the root balls out. Others tried to scare us into spending thousands. Mike came in and got all the root balls in about three hours and restored the flow out to the main sewer. While I know it was a difficult job, he patiently walked us through everything he was doing and videoed along the way. Mike did what no one else was able to do for us at a very reasonable price. I can’t recommend them enough!”

Company owner, Brian McMahon, says, “We are extremely pleased with the high number of glowing reviews that we have received on our plumbing services. They show us that our hard work, emphasis on customer service, and commitment to excellence are paying off. Even on those reviews that do not give us a perfect score on our services, we use them as a learning tool so we can strive to get as close as possible to meeting or exceeding all of our customers' plumbing service expectations.”

McMahon went on to mention several of the many different types of plumbing services that they offer. This includes performing such residential plumbing services as drain cleaning, sump pump repair, toilet repair, water leak detection & resolution, and water line repairs. On the commercial side, he stated that they do storm drain cleaning, grease trap services, drain & sewer drain work, commercial water heater repair, and more.

The company owner also said, “Not only are we always looking to improve upon our existing plumbing services any way that we can, but we are also looking forward to new service expansions in 2021, including catch basin pumping services." He says they feel this is a very important service to offer because so many other plumbing companies in the area are reluctant to do it. The reason that they are willing to take catch basin pumping work is that they have invested in the necessary tools to do the job and their techs possess the technical innovation required to successfully complete this task.

McMahon also mentioned that they provide their wide variety of plumbing services to many Chicago area locations, as well as Dupage County. This list includes Lombard, Downers Grove, Addison, Elmhurst, Willowbrook, Wheaton, Oak Brook, Lombard, and Darien. Those in these areas that would like more information on the many different plumbing services that Rocket Plumbing offers can call them, send them an email, or they can fill out the ‘Schedule Service’ form that’s found on the company website’s homepage.